Return & Refund Policy

At AUREVO, customer satisfaction is our priority.
If you receive a damaged, incorrect, or defective item, we’re here to help.

ELIGIBILITY FOR RETURNS

You may request a return or exchange if:

• The product is damaged
• You received the wrong item
• The size received is different from your order

To be eligible:

• The item must be unused
• The product must be in original condition
• Request must be made within 3 days of delivery

NON-RETURNABLE ITEMS

We do not accept returns for:

• Change of mind
• Slight color differences due to lighting
• Incorrect size selection by customer
• Used or washed products

EXCHANGE POLICY

If your size does not fit, exchanges may be available depending on stock availability. Customers may need to pay delivery charges for size exchanges.

REFUND POLICY

Refunds are only applicable if:

• Your order cannot be replaced
• The product is out of stock after return approval

Approved refunds will be processed within 4-5 working days.

HOW TO REQUEST A RETURN

To request a return or exchange, contact us with:

• Your order number
• Product pictures (if damaged)
• Reason for return

📞 WhatsApp: 0319-8019032
📧 Email: aurevo334@gmail.com

DELIVERY & RESPONSIBILITY

Please ensure your shipping details are correct before placing an order.
AUREVO is not responsible for delays caused by courier services or incorrect customer information.

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AUREVO®

“Move Different.”